Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Electronic Health Record Manager (EHR) is an exempt position responsible for overseeing the entire lifecycle of the organization's EHR system(s), specifically focusing on managing and optimizing myAvatar to ensure it supports delivering high-quality care to our clients. This position requires a deep understanding of EHR systems and project management. The EHR Manager sits at the top of the Healthcare Information Technology (HIT) department and collaborates closely with the Finance department and other relevant stakeholders.

Supervisor Responsibilities:

• Oversees a staff comprised of data analysts and report writers.
• Lead, direct, develop, support, and coach staff.

Duties and Responsibilities:

• Oversee all aspects of the EHR system(s), ensuring the platform is optimized, secure, and aligned with organizational needs.
• Manage the ongoing lifecycle of the EHR system, including regular system updates, maintenance, and troubleshooting.
• Collaborate with the Finance department to ensure EHR system supports billing processes, revenue cycle management, and data integration needs.
• Work with key stakeholders across clinical, operational, and administrative teams to understand their needs and ensure the EHR system aligns with their workflows and processes.
• Oversee staff training on system use, provide ongoing support, and create educational materials for users. Ensure that users are proficient and comfortable with the EHR system.
• Regularly evaluate the performance of the EHR system and propose enhancements or changes to improve functionality, efficiency, and user experience.
• Work with staff to generate and analyze reports from the EHR system, ensuring that key performance metrics and reporting requirements are met.
• Collaborate with stakeholders to identify opportunities for process optimization within the EHR system, ensuring that workflows are streamlined, and that the system supports improved operational efficiency.
• Manage relationships with EHR vendors, consultants, and support teams to ensure that system performance issues are addressed promptly, and enhancements are aligned with organizational goals.
• Should the need arise, lead the vendor selection process, including developing selection criteria, managing vendor evaluations, and facilitating the selection of the most suitable system. Oversee the implementation of the EHR system, ensuring that all workflows, data integrations, and configurations are correctly implemented.

WHAT WE OFFER:

• $80,000 annual salary
• 15 PTO Days per year
• 13 Paid Holidays
• Work Setting: Hybrid
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Mileage Reimbursement
• Continuous training and professional development opportunities
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor’s degree in computer science, computer engineering, or related science field.
• Five (5) plus years in Healthcare Information Technology or Health Information Management, with a significant portion of that time explicitly spent working with Electronic Health Record systems.
  • Professional certifications related to Electronic Health Record Management a plus.
  • Master’s degree preferred
• Minimum two (2) years of supervisory experience.
• Understanding of healthcare laws and regulations, such as HIPAA, to ensure the EHR system complies with legal requirements.
• Knowledge of health information management principles, including data integrity, privacy, and security.
• In-depth knowledge of MyAvatar, its functionalities, and how it integrates with other technologies.
• Understanding of clinical workflows and how EHR systems can be optimized to support efficient and effective patient care.
• Ability to analyze health data, generate reports, and use data analytics to improve healthcare delivery and operational efficiency.
• Strong problem-solving skills to address system issues and optimize EHR functionality.
• Skill in planning, executing, and overseeing EHR implementation and optimization projects.
• Ability to develop and deliver training programs for staff on EHR system use and best practices.
• Flexibility to adapt to changing technologies, regulations, and organizational needs.
• Strong communication and interpersonal skills to collaborate with clinical, administrative, and IT teams.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor and Master level practicums and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify