Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Program Training Manager is an exempt position responsible for providing job training, demonstrating proper workplace procedures and best practices in a classroom setting and/or in the field for the Refugee Programs. This position will also be responsible for conducting regular Refugee Cultural Orientation Training for clients.

• Develop and maintain a library of training and reference materials and documentation.
• Periodically review internal training programs; recommend and facilitate improvements.
• Determine the best method to deliver training and coordinate materials, locations, and supplies accordingly.
• Identify job, tasks, safety, processes, and other training needs of employees including new hires and transfers.
• Explain and demonstrate tasks.
• Explain, demonstrate, and emphasize safety aspects of tasks and review applicable job safety analyses with each employee.
• Schedule, organize, and provide supplemental training when necessary.
• Conduct refresher training when necessary.
• Track compliance with training assigned by the agency and funder.
• Monitor staff performance and compliance in collaboration with supervisors, as it relates accuracy of case notes, reports, and services provided to identify areas for improvement and provide necessary training.
• Communicate with Program Managers to identify interpreters and scheduling interpreting services for the cultural orientation.
• Perform all other duties as assigned.

WHAT WE OFFER:

• $55,732.20 - $58,656 annual salary
• 15 PTO Days per year
• 13 Paid Holidays
• Hybrid - Remote
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU NEED:

• Bachelor’s degree in related industry, highly desirable
• Must have a minimum of three (3) years of professional related experience in Refugee Case Management and Employment Programs
• Ability to create and document instructional materials based on best practices.
• Experience training, mentoring, and/or coaching.
• Excellent verbal and written communication skills.
• Ability to effectively teach others.
• Excellent interpersonal and observational skills.
• Proficient in Microsoft Office Suite or related software.
• Must be able to lift up to 15 pounds at times.
• Must be able to assess proficiency of trainees.
• Must be able to perform all operations necessary for training.
• Must have a valid drivers' license with auto insurance coverage.
• Must have reliable transportation to conduct hands-on training in the field.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify