Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of others?

WHAT YOU WILL DO:

The Sr. Program Administrator is a non-exempt position responsible for providing administrative support to the Program Director, ensuring the efficient operation of work assigned, including, but not limited to, the implementation of efficient office procedures in accordance with company policies. The Administrator will provide training for all new or in-need staff, control all paperwork including updates, changes to Avatar, ordering supplies, gift cards, bus passes for all NCPEP and FAME locations, and will assist as needed with the Fathers Acquiring Mentorship & Enrichment (FAME) program.

• Type all case-related materials including, but not limited to, program forms, client records and client correspondence; scan/upload forms to appropriate file locations.
• Review/enter/e-file all intake, benchmark, and child support information.
• Maintain and update staff training presentations in Teams.
• Determine client eligibility.
• Retrieve current child support reports and monthly discharged client child support payments.
• Pull monthly and annual avatar reports for Program Director.
• Order Greater Tampa Bay and Miami NCPEP and FAME office supplies, gift cards and/or other support services.
• Update all NCPEP/FAME intake forms and DocuSign as needed.
• Perform appropriate travel throughout Hillsborough, Pinellas, and Pasco counties as necessary.
• Perform all other duties as assigned.

WHAT WE OFFER:

• $18.00-21.00 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• High school graduate and/or professional secretarial training program.
• Eight (8) years of experience working with the NCPEP or equivalent relevant work experience.
• Must participate in at least 15 hours of continuing education/training per year.
• Ability to perform a high volume of data entry.
• Knowledge of general office procedures and office equipment.
• Ability to deal professionally, courteously, and efficiently with people.
• Ability to complete paperwork in a timely fashion.
• GCJFCS has accepted the goal of having all employees utilize best practices consistent with the agency being a “Trauma Informed Care” workplace (http://www.samhsa.gov/nctic/trauma-interventions). Employees are expected to embrace related training and operations consistent with Trauma Informed Care.
• Must have the Workforce Professional Certification 2.
• Valid driver's license with current vehicle insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify